Diagnosis and repair work flow
Work Flow
OVERALL SEQUENCE
DETAILED FLOW
1.INTERVIEW THE CUSTOMER FOR THE SYMPTOM
Interview the customer for the symptom (the condition and the environment
when the incident/malfunction
occurs).
>> GO TO 2.
2.CHECK SYMPTOM
Check the symptom from the customer information.
> ...
Basic inspection
DIAGNOSIS AND REPAIR WORKFLOW
Work Flow
DETAILED FLOW
1.COLLECT THE INFORMATION FROM THE CUSTOMER
Get the detailed information from the customer about the symptom (the
condition and the environment when
the incident/malfunction occurred) using the diagnosis worksheet.
>> GO TO 2.
2. ...
Basic inspection
Work Procedure
1.INSPECTION START
Check service records for any recent repairs that may indicate a
related malfunction, or a current need for
scheduled maintenance.
Open engine hood and check the following:
Harness connectors for improper connections
Wirin ...