Nissan Rogue Service Manual: Symptom diagnosis

Nissan Rogue Service Manual / Body exterior, doors, roof & vehicle security / Door & Lock / With intelligent key system / Symptom diagnosis

INTELLIGENT KEY SYSTEM SYMPTOMS

Symptom Table

CAUTION: Perform the self-diagnosis with CONSULT before the symptom diagnosis. Perform the trouble diagnosis if any DTC is detected.

Symptom	Inspection item
Door does not lock/unlock with door lock and unlock switch	All doors inoperative. Refer to DLK-201. Drivers side door inoperative. Refer to DLK-201. Passenger side door inoperative. Refer to DLK-202. Rear LH door inoperative. Refer to DLK-202. Rear RH door inoperative. Refer to DLK-202.
Door does not lock/unlock with door key cylinder operation.	Refer to DLK-204.
Door does not lock/unlock with door request switch.	All door request switches. Refer to DLK-205. Drivers side door request switch. Refer to DLK-206. Passenger side door request switch. Refer to DLK-206. Back door request switch. Refer to DLK-206.
Door does not lock/unlock with Intelligent Key.	Refer to DLK-208.
Ignition position warning function does not operate.	Refer to DLK-209.
OFF position warning does not operate.	Refer to DLK-210.
Take away warning does not operate.	Refer to DLK-211.
Key ID warning does not operate	Refer to DLK-213.
Intelligent Key low battery warning does not operate.	Refer to DLK-214.
Door lock operation warning does not operate.	Refer to DLK-215.
Automatic back door operation does not operate.	All switches. Refer to DLK-216. Automatic back door switch. Refer to DLK-217. Automatic back door close switch. Refer to DLK-217. Intelligent Key. Refer to DLK-218. Back door opener switch. Refer to DLK-218. Open/closure function. Refer to DLK-219. Open function. Refer to DLK-220. Closure function. Refer to DLK-221.
Automatic back door warning does not operate.	Refer to DLK-222.
Automatic back door functions do not cancel.	Refer to DLK-224.
Automatic back door anti-pinch functions do not operate.	Refer to DLK-225.
Integrated homelink transmitter does not operate.	Refer to DLK-226.
Squeak and rattle trouble diagnosis.	Refer to DLK-228.

DOOR DOES NOT LOCK/UNLOCK WITH DOOR LOCK AND UNLOCK SWITCH

ALL DOOR

ALL DOOR : Description

All doors do not lock/unlock using door lock and unlock switch.

ALL DOOR : Diagnosis Procedure

1.CHECK DOOR LOCK AND UNLOCK SWITCH

Check door lock and unlock switch.

Driver side: Refer to DLK-155, "DRIVER SIDE : Component Function Check".
Passenger side: Refer to DLK-156, "PASSENGER SIDE : Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.CHECK DOOR LOCK ACTUATOR

Check front door lock assembly LH.

Refer to DLK-159, "DRIVER SIDE : Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

DRIVER SIDE

DRIVER SIDE : Description

Driver side door does not lock/unlock using door lock and unlock switch.

DRIVER SIDE : Diagnosis Procedure

1.CHECK DOOR LOCK ACTUATOR

Check front door lock assembly LH.

Refer to DLK-159, "DRIVER SIDE : Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

PASSENGER SIDE

PASSENGER SIDE : Description

Passenger side door does not lock/unlock using door lock and unlock switch.

PASSENGER SIDE : Diagnosis Procedure

1.CHECK DOOR LOCK ACTUATOR

Check front door lock actuator RH.

Refer to DLK-160, "PASSENGER SIDE : Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

REAR LH

REAR LH : Description

Rear LH side door does not lock/unlock using door lock and unlock switch.

REAR LH : Diagnosis Procedure

1.CHECK DOOR LOCK ACTUATOR

Check rear door lock actuator LH.

Refer to DLK-161, "REAR LH : Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation" .
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

REAR RH

REAR RH : Description

Rear RH side door does not lock/unlock using door lock and unlock switch.

REAR RH : Diagnosis Procedure

1.CHECK DOOR LOCK ACTUATOR

Check rear door lock actuator RH.

Refer to DLK-162, "REAR RH : Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

DOOR DOES NOT LOCK/UNLOCK WITH DOOR KEY CYLINDER OPERATION

Diagnosis Procedure

1.CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.

Does door lock/unlock with door lock and unlock switch? YES >> GO TO 2.

NO >> Refer to DLK-201, "ALL DOOR : Diagnosis Procedure".

2.CHECK DOOR KEY CYLINDER SWITCH

Check door key cylinder switch.

Refer to DLK-166, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

DOOR DOES NOT LOCK/UNLOCK WITH DOOR REQUEST SWITCH ALL DOOR REQUEST SWITCHES

ALL DOOR REQUEST SWITCHES : Description

All doors do not lock/unlock using all door request switches.

ALL DOOR REQUEST SWITCHES : Diagnosis Procedure

1.CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent Key button? YES >> GO TO 2.

NO >> Refer to DLK-176, "Component Function Check".

2.CHECK DOOR SWITCH

Check door switch.

Refer to DLK-149, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.CHECK INSIDE KEY ANTENNA

Check inside key antenna.

Instrument center: Refer to DLK-137, "DTC Logic".
Console: Refer to DLK-139, "DTC Logic".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK OUTSIDE KEY ANTENNA

Check outside key antenna.

Driver side: Refer to DLK-145, "Component Function Check".
Passenger side: Refer to DLK-143, "Component Function Check".
Rear bumper: Refer to DLK-147, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK BACK DOOR SWITCH

Check back door switch.

Refer to DLK-151, "Component Function Check".

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

DRIVER SIDE DOOR REQUEST SWITCH

DRIVER SIDE DOOR REQUEST SWITCH : Description

All doors do not lock/unlock using driver side door request switch.

DRIVER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

1.CHECK DOOR REQUEST SWITCH

Check front door request switch (driver side).

Refer to DLK-168, "Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

PASSENGER SIDE DOOR REQUEST SWITCH

PASSENGER SIDE DOOR REQUEST SWITCH : Description

All doors do not lock/unlock using passenger side door request switch.

PASSENGER SIDE DOOR REQUEST SWITCH : Diagnosis Procedure

1.CHECK DOOR REQUEST SWITCH

Check front door request switch (passenger side).

Refer to DLK-168, "Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

BACK DOOR REQUEST SWITCH

BACK DOOR REQUEST SWITCH : Description

All doors do not lock/unlock using back door request switch.

BACK DOOR REQUEST SWITCH : Diagnosis Procedure

1.CHECK BACK DOOR REQUEST SWITCH

Check back door request switch.

Refer to DLK-170, "Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

DOOR DOES NOT LOCK/UNLOCK WITH INTELLIGENT KEY

Diagnosis Procedure

1.CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.

Does door lock/unlock with door lock and unlock switch? YES >> GO TO 2.

NO >> Refer to DLK-201, "ALL DOOR : Diagnosis Procedure".

2.CHECK INTELLIGENT KEY

Check Intelligent Key.

Refer to DLK-176, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

IGNITION POSITION WARNING FUNCTION DOES NOT OPERATE

Diagnosis Procedure

1.CHECK POWER DOOR LOCK OPERATION

Check power door lock operation.

Does door lock/unlock with door lock and unlock switch? YES >> GO TO 2.

NO >> Refer to DLK-201, "ALL DOOR : Diagnosis Procedure".

2.CHECK DOOR SWITCH

Check door switch Refer to DLK-149, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.CHECK BACK DOOR SWITCH

Check door switch Refer to DLK-151, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

OFF POSITION WARNING DOES NOT OPERATE

Diagnosis Procedure

1.CHECK DTC WITH BCM

Check that DTC is not detected with BCM.

Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITH COMBINATION METER

Check that DTC is not detected with combination meter.

Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK DOOR SWITCH

Check front door switch LH.

Refer to DLK-149, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK COMBINATION METER BUZZER

Check combination meter buzzer.

Refer to DLK-177, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.

Refer to DLK-174, "Component Function Check".

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

TAKE AWAY WARNING DOES NOT OPERATE

Description

Take away warning function does not operate for vehicle with information display models.

NOTE: Warning functions operating condition is extremely complicated. During operating confirmations, reconfirm the list above twice in order to ensure proper operation. Refer to DLK-35, "WARNING FUNCTION : System Description".

Diagnosis Procedure

1.CHECK DTC WITH BCM

Check that DTC is not detected with BCM.

Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITH COMBINATION METER

Check that DTC is not detected with combination meter.

Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK INSIDE KEY ANTENNA

Check inside key antenna.

Instrument center: Refer to DLK-137, "DTC Logic".
Console: Refer to DLK-139, "DTC Logic".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK DOOR SWITCH

Check front door switch LH.

Refer to DLK-149, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK COMBINATION METER BUZZER

Check combination meter buzzer.

Refer to DLK-177, "Component Function Check".

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.

Refer to DLK-174, "Component Function Check".

Is the inspection result normal? YES >> GO TO 7.

NO >> Repair or replace the malfunctioning parts.

7.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal?

YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

KEY ID WARNING DOES NOT OPERATE

Description

Key ID warning function does not operate for vehicle with information display models.

Diagnosis Procedure

1.CHECK DTC WITH BCM

Check that DTC is not detected with BCM.

Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITH COMBINATION METER

Check that DTC is not detected with combination meter.

Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK INTELLIGENT KEY

Check Intelligent Key.

Refer to DLK-176, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK INSIDE KEY ANTENNA

Check inside key antenna.

Instrument center: Refer to DLK-137, "DTC Logic".
Console: Refer to DLK-139, "DTC Logic".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

INTELLIGENT KEY LOW BATTERY WARNING DOES NOT OPERATE

Description

Intelligent Key low battery warning does not operate for vehicle with information display models.

Diagnosis Procedure

1.CHECK DTC WITH BCM

Check that DTC is not detected with BCM.

Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITH COMBINATION METER

Check that DTC is not detected with combination meter.

Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK “LO- BATT OF KEY FOB WARN” SETTING IN “WORK SUPPORT”

Select “INTELLIGENT KEY” of “BCM”.
Select “LO- BATT OF KEY FOB WARN” in “Work support” mode.
Check “LO- BATT OF KEY FOB WARN” setting in “Work support”.

Refer to BCS-21, "INTELLIGENT KEY : CONSULT Function (BCM - INTELLIGENT KEY)".

Is the inspection result normal? YES >> GO TO 4.

NO >> Set “ON” in “LO- BATT OF KEY FOB WARN”.

4.CHECK INTELLIGENT KEY

Check Intelligent Key.

Refer to DLK-176, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK INSIDE KEY ANTENNA

Check inside key antenna.

Instrument center: Refer to DLK-137, "DTC Logic".
Console: Refer to DLK-139, "DTC Logic".

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

DOOR LOCK OPERATION WARNING DOES NOT OPERATE

Diagnosis Procedure

1.CHECK DOOR LOCK FUNCTION

Check door lock function.

Does door lock/unlock using door request switch? YES >> GO TO 2.

NO >> Refer to DLK-205, "ALL DOOR REQUEST SWITCHES : Diagnosis Procedure".

2.CHECK INTELLIGENT KEY WARNING BUZZER

Check Intelligent Key warning buzzer.

Refer to DLK-174, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE BCM

Replace BCM. Refer to BCS-75, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

AUTOMATIC BACK DOOR OPERATION DOES NOT OPERATE ALL SWITCHES

ALL SWITCHES : Description

Automatic back door open/close function does not operate using all switches.

NOTE: Automatic back door open/close operation condition is extremely complicated. During operating confirmations, reconfirm the list above twice in order to ensure proper operation. Refer to DLK-39, "System Description".

ALL SWITCHES : Diagnosis Procedure

1.CHECK DTC WITH AUTOMATIC BACK DOOR CONTROL MODULE

Check that DTC is not detected with automatic back door control module.

Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK BACK DOOR AUTO CLOSURE FUNCTION

Check back door auto closure function.

Is the inspection result normal? YES >> GO TO 3.

NO >> Refer to DLK-219, "OPEN/CLOSURE FUNCTION : Diagnosis Procedure".

3.CHECK POWER SUPPLY AND GROUND CIRCUIT

Check automatic back door control module power supply and ground circuit.

Refer to DLK-106, "Diagnosis Procedure".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK GROUND CIRCUIT

Check automatic back door control module ground circuit.

Refer to DLK-133, "Diagnosis Procedure".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK TOUCH SENSOR LH

Check touch sensor LH.

Refer to DLK-115, "Component Inspection".

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.CHECK TOUCH SENSOR RH

Check touch sensor RH.

Refer to DLK-112, "Component Inspection".

Is the inspection result normal? YES >> GO TO 7.

NO >> Repair or replace the malfunctioning parts.

7.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

Replace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

AUTOMATIC BACK DOOR SWITCH

AUTOMATIC BACK DOOR SWITCH : Description

Automatic back door open/close function does not operate using automatic back door switch.

AUTOMATIC BACK DOOR SWITCH : Diagnosis Procedure

1.CHECK AUTOMATIC BACK DOOR SWITCH

Check automatic back door switch.

Refer to DLK-184, "Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

Replace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

AUTOMATIC BACK DOOR CLOSE SWITCH

AUTOMATIC BACK DOOR CLOSE SWITCH : Description

Automatic back door open/close function does not operate using automatic back door close switch.

AUTOMATIC BACK DOOR CLOSE SWITCH : Diagnosis Procedure

1.CONFIRM THE OPERATION

Turn ON automatic back door main switch.
Confirm the operation.

Is the result normal? YES >> Automatic back door system is normal.

NO >> GO TO 2.

2.CHECK AUTOMATIC BACK DOOR CLOSE SWITCH

Check automatic back door close switch.

Refer to DLK-180, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.CHECK AUTOMATIC BACK DOOR MAIN SWITCH

Check automatic back door main switch.

Refer to DLK-182, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

Replace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

INTELLIGENT KEY

INTELLIGENT KEY : Description

Automatic back door open/close function does not operate using Intelligent Key.

INTELLIGENT KEY : Diagnosis Procedure

1.CHECK DTC WITH AUTOMATIC BACK DOOR CONTROL MODULE

Check that DTC is not detected with automatic back door control module.

Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITH BCM

Check that DTC is not detected with BCM Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK REMOTE KEYLESS ENTRY FUNCTION

Check remote keyless entry function.

Does door lock/unlock with Intelligent Key button? YES >> GO TO 4.

NO >> Refer to DLK-208, "Diagnosis Procedure".

4.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

Replace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

BACK DOOR OPENER SWITCH

BACK DOOR OPENER SWITCH : Description

Automatic back door open/close function does not operate using back door opener switch.

BACK DOOR OPENER SWITCH : Diagnosis Procedure

1.CONFIRM THE OPERATION

Turn ON automatic back door main switch.
Confirm the operation.

Is the result normal? YES >> Automatic back door system is normal.

NO >> GO TO 2.

2.CHECK AUTOMATIC BACK DOOR MAIN SWITCH

Check automatic back door main switch.

Refer to DLK-182, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.CHECK BACK DOOR OPENER SWITCH

Check back door opener switch.

Refer to DLK-172, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts

4.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

Replace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

OPEN/CLOSURE FUNCTION

OPEN/CLOSURE FUNCTION : Description

Back door auto closure function does not operate when back door opening and closing operations are performed.

OPEN/CLOSURE FUNCTION : Diagnosis Procedure

1.CONFIRM THE OPERATION

Turn ON automatic back door main switch.
Confirm the operation.

Is the result normal? YES >> Automatic back door system is normal.

NO >> GO TO 2.

2.CHECK DTC WITH AUTOMATIC BACK DOOR CONTROL MODULE

Check that DTC is not detected with automatic back door control module.

Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK AUTOMATIC BACK DOOR MAIN SWITCH

Check automatic back door main switch.

Refer to DLK-182, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.CHECK BACK DOOR OPENER SWITCH

Check back door opener switch.

Refer to DLK-172, "Component Function Check".

Is the inspection result normal? YES >> GO TO 5.

NO >> Repair or replace the malfunctioning parts.

5.CHECK BACK DOOR CLOSURE MOTOR

Check back door closure motor.

Refer to DLK-195, "Diagnosis Procedure".

Is the inspection result normal? YES >> GO TO 6.

NO >> Repair or replace the malfunctioning parts.

6.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

Replace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

OPEN FUNCTION

OPEN FUNCTION : Description

Back door auto closure function does not operate when back door opening operations are performed.

OPEN FUNCTION : Diagnosis Procedure

1.CONFIRM THE OPERATION

Turn ON automatic back door main switch.
Confirm the operation.

Is the result normal? YES >> Automatic back door system is normal.

NO >> GO TO 2.

2.CHECK AUTOMATIC BACK DOOR MAIN SWITCH

Check automatic back door main switch.

Refer to DLK-182, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.CHECK BACK DOOR OPENER SWITCH

Check back door opener switch.

Refer to DLK-172, "Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

Replace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

CLOSURE FUNCTION

CLOSURE FUNCTION : Description

Back door auto closure function does not operate when back door closing operations are performed.

CLOSURE FUNCTION : Diagnosis Procedure

1.CHECK HALF LATCH SWITCH

Check half latch switch.

Refer to DLK-186, "Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.CHECK BACK DOOR CLOSURE MOTOR

Check back door closure motor.

Refer to DLK-195, "Diagnosis Procedure".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

Replace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

AUTOMATIC BACK DOOR WARNING DOES NOT OPERATE BUZZER

BUZZER : Description

Automatic back door warning chime does not operate when automatic back door warning function are performed.

BUZZER : Diagnosis Procedure

1.CHECK DTC WITCH AUTOMATIC BACK DOOR CONTROL MODULE

Check that DTC is not detected with automatic back door control module.

Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK BACK DOOR WARNING CHIME

Check back door warning chime.

Refer to DLK-196, "Diagnosis Procedure".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

lace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

HAZARD WARNING LAMP

HAZARD WARNING LAMP : Description

Hazard warning lamp does not operate when automatic back door warning function are performed.

HAZARD WARNING LAMP : Diagnosis Procedure

1.CHECK DTC WITCH AUTOMATIC BACK DOOR CONTROL MODULE

Check that DTC is not detected with automatic back door control module.

Is the inspection result normal? YES >> GO TO 2.

NO >> Perform trouble diagnosis relevant to DTC indicated.

2.CHECK DTC WITCH BCM

Check that DTC is not detected with BCM.

Is the inspection result normal? YES >> GO TO 3.

NO >> Perform trouble diagnosis relevant to DTC indicated.

3.CHECK GROUND CIRCUIT

Check automatic back door control module ground circuit.

Refer to DLK-141, "AUTOMATIC BACK DOOR CONTROL UNIT : Diagnosis Procedure".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts

4.CHECK HAZARD AND HORN REMINDER FUNCTION

Check hazard and horn reminder function.

Is the inspection result normal? YES >> GO TO 5.

NO >> Refer to DLK-179, "Diagnosis Procedure".

5.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

Replace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

AUTOMATIC BACK DOOR FUNCTIONS DO NOT CANCEL

Diagnosis Procedure

1.CHECK THE OPERATION

Check automatic back door main switch function.

NOTE: When the main switch is OFF, the automatic back door operation is not available by back door opener switch and automatic back door close switch.

Is the inspection result normal? YES >> Automatic back door system is normal.

NO >> GO TO 2.

2.CHECK AUTOMATIC BACK DOOR MAIN SWITCH

Check automatic back door main switch.

Refer to DLK-182, "Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

Replace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

AUTOMATIC BACK DOOR ANTI-PINCH FUNCTION DOES NOT OPERATE

Diagnosis Procedure

1.CHECK POWER SUPPLY AND GROUND CIRCUIT

Check automatic back door control module power supply and ground circuit.

Refer to DLK-106, "Diagnosis Procedure".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.CHECK TOUCH SENSOR LH

Check touch sensor LH.

Refer to DLK-190, "LH : Component Function Check".

Is the inspection result normal? YES >> GO TO 3.

NO >> Repair or replace the malfunctioning parts.

3.CHECK TOUCH SENSOR RH

Check touch sensor RH.

Refer to DLK-188, "RH : Component Function Check".

Is the inspection result normal? YES >> GO TO 4.

NO >> Repair or replace the malfunctioning parts.

4.REPLACE AUTOMATIC BACK DOOR CONTROL MODULE

Replace automatic back door control module. Refer to DLK-276, "Removal and Installation".
Confirm the operation after replacement.

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

INTEGRATED HOMELINK TRANSMITTER DOES NOT OPERATE

Diagnosis Procedure

1.CHECK INTEGRATED HOMELINK® TRANSMITTER

Check integrated homelink® transmitter.

Refer to DLK-198, "Component Function Check".

Is the inspection result normal? YES >> GO TO 2.

NO >> Repair or replace the malfunctioning parts.

2.REPLACE AUTO ANTI-DAZZLING INSIDE MIRROR

Replace auto anti-dazzling inside mirror.

Refer to MIR-20, "Removal and Installation".

Is the result normal? YES >> Inspection End.

NO >> Check intermittent incident. Refer to GI-41, "Intermittent Incident".

SQUEAK AND RATTLE TROUBLE DIAGNOSES

Work Flow

Work Flow

CUSTOMER INTERVIEW

Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diagnostic Worksheet during the interview to document the facts and conditions when the noise occurs and any customer's comments; refer to DLK-231, "Diagnostic Worksheet". This information is necessary to duplicate the conditions that exist when the noise occurs.

The customer may not be able to provide a detailed description or the location of the noise. Attempt to obtain all the facts and conditions that exist when the noise occurs (or does not occur).
If there is more than one noise in the vehicle, be sure to diagnose and repair the noise that the customer is concerned about. This can be accomplished by test driving the vehicle with the customer.
After identifying the type of noise, isolate the noise in terms of its characteristics. The noise characteristics are provided so the customer, service adviser and technician are all speaking the same language when defining the noise.
Squeak —(Like tennis shoes on a clean floor)
Squeak characteristics include the light contact/fast movement/brought on by road conditions/hard surfaces = higher pitch noise/softer surfaces = lower pitch noises/edge to surface = chirping.
Creak—(Like walking on an old wooden floor)
Creak characteristics include firm contact/slow movement/twisting with a rotational movement/pitch dependent on materials/often brought on by activity.
Rattle—(Like shaking a baby rattle)
Rattle characteristics include the fast repeated contact/vibration or similar movement/loose parts/missing clip or fastener/incorrect clearance.
Knock —(Like a knock on a door)
Knock characteristics include hollow sounding/sometimes repeating/often brought on by driver action.
Tick—(Like a clock second hand)
Tick characteristics include gentle contacting of light materials/loose components/can be caused by driver action or road conditions.
Thump—(Heavy, muffled knock noise)
Thump characteristics include softer knock/dead sound often brought on by activity.
Buzz—(Like a bumble bee)
Buzz characteristics include high frequency rattle/firm contact.
Often the degree of acceptable noise level will vary depending upon the person. A noise that you may judge as acceptable may be very irritating to the customer.
Weather conditions, especially humidity and temperature, may have a great effect on noise level.

DUPLICATE THE NOISE AND TEST DRIVE

If possible, drive the vehicle with the customer until the noise is duplicated. Note any additional information on the Diagnostic Worksheet regarding the conditions or location of the noise. This information can be used to duplicate the same conditions when you confirm the repair.

If the noise can be duplicated easily during the test drive, to help identify the source of the noise, try to duplicate the noise with the vehicle stopped by doing one or all of the following:

Close a door.
Tap or push/pull around the area where the noise appears to be coming from.
Rev the engine.
Use a floor jack to recreate vehicle “twist”.
At idle, apply engine load (electrical load, half-clutch on M/T model, drive position on CVT and A/T models).
Raise the vehicle on a hoist and hit a tire with a rubber hammer.

Drive the vehicle and attempt to duplicate the conditions the customer states exist when the noise occurs.
If it is difficult to duplicate the noise, drive the vehicle slowly on an undulating or rough road to stress the vehicle body.

CHECK RELATED SERVICE BULLETINS

After verifying the customer concern or symptom, check ASIST for Technical Service Bulletins (TSBs) related to that concern or symptom.

If a TSB relates to the symptom, follow the procedure to repair the noise.

LOCATE THE NOISE AND IDENTIFY THE ROOT CAUSE

Narrow down the noise to a general area. To help pinpoint the source of the noise, use a listening tool (Chassis Ear: J-39570, Engine Ear: J-39565 and mechanic's stethoscope).
Narrow down the noise to a more specific area and identify the cause of the noise by:

removing the components in the area that you suspect the noise is coming from.
Do not use too much force when removing clips and fasteners, otherwise clips and fasteners can be broken or lost during the repair, resulting in the creation of new noise.
tapping or pushing/pulling the component that you suspect is causing the noise.
Do not tap or push/pull the component with excessive force, otherwise the noise will be eliminated only temporarily.
feeling for a vibration with your hand by touching the component(s) that you suspect is (are) causing the noise.
placing a piece of paper between components that you suspect are causing the noise.
looking for loose components and contact marks.

Refer to DLK-228, "Generic Squeak and Rattle Troubleshooting".

REPAIR THE CAUSE

If the cause is a loose component, tighten the component securely.
If the cause is insufficient clearance between components:

separate components by repositioning or loosening and retightening the component, if possible.
insulate components with a suitable insulator such as urethane pads, foam blocks, felt cloth tape or urethane tape. A NISSAN Squeak and Rattle Kit (J-50397) is available through your authorized NISSAN Parts Department.

CAUTION: Do not use excessive force as many components are constructed of plastic and may be damaged.

NOTE:

Always check with the Parts Department for the latest parts information.
The materials contained in the NISSAN Squeak and Rattle Kit (J-50397) are listed on the inside cover of the kit; and can each be ordered separately as needed.
The following materials not found in the kit can also be used to repair squeaks and rattles.

SILICONE GREASE: Use instead of UHMW tape that will be visible or does not fit. The silicone grease will only last a few months.
SILICONE SPRAY: Use when grease cannot be applied.
DUCT TAPE: Use to eliminate movement.

CONFIRM THE REPAIR

Confirm that the cause of a noise is repaired by test driving the vehicle. Operate the vehicle under the same conditions as when the noise originally occurred. Refer to the notes on the Diagnostic Worksheet.

Generic Squeak and Rattle Troubleshooting

Refer to Table of Contents for specific component removal and installation information.

INSTRUMENT PANEL

Most incidents are caused by contact and movement between:

Cluster lid A and the instrument panel
Acrylic lens and combination meter housing
Instrument panel to front pillar finisher
Instrument panel to windshield
Instrument panel pins
Wiring harnesses behind the combination meter
A/C defroster duct and duct joint

These incidents can usually be located by tapping or moving the components to duplicate the noise or by pressing on the components while driving to stop the noise. Most of these incidents can be repaired by applying felt cloth tape or silicone spray (in hard to reach areas). Urethane pads can be used to insulate wiring harness.

CAUTION: Do not use silicone spray to isolate a squeak or rattle. If you saturate the area with silicone, you will not be able to recheck the repair.

CENTER CONSOLE

Components to pay attention to include:

Shift selector assembly cover to finisher
A/C control unit and cluster lid C
Wiring harnesses behind audio and A/C control unit

The instrument panel repair and isolation procedures also apply to the center console.

DOORS

Pay attention to the:

Finisher and inner panel making a slapping noise
Inside handle escutcheon to door finisher
Wiring harnesses tapping
Door striker out of alignment causing a popping noise on starts and stops

Tapping or moving the components or pressing on them while driving to duplicate the conditions can isolate many of these incidents. You can usually insulate the areas with felt cloth tape or insulator foam blocks from the NISSAN Squeak and Rattle Kit (J-50397) to repair the noise.

TRUNK

Trunk noises are often caused by a loose jack or loose items put into the trunk by the owner.

In addition look for:

Trunk lid bumpers out of adjustment
Trunk lid striker out of adjustment
The trunk lid torsion bars knocking together
A loose license plate or bracket

Most of these incidents can be repaired by adjusting, securing or insulating the item(s) or component(s) causing the noise.

SUNROOF/HEADLINING

Noises in the sunroof/headlining area can often be traced to one of the following:

Sunroof lid, rail, linkage or seals making a rattle or light knocking noise
Sun visor shaft shaking in the holder
Front or rear windshield touching headlining and squeaking

Again, pressing on the components to stop the noise while duplicating the conditions can isolate most of these incidents. Repairs usually consist of insulating with felt cloth tape.

OVERHEAD CONSOLE (FRONT AND REAR)

Overhead console noises are often caused by the console panel clips not being engaged correctly. Most of these incidents are repaired by pushing up on the console at the clip locations until the clips engage.

In addition look for:

Loose harness or harness connectors.
Front console map/reading lamp lens loose.
Loose screws at console attachment points.

SEATS

When isolating seat noise it's important to note the position the seat is in and the load placed on the seat when the noise is present. These conditions should be duplicated when verifying and isolating the cause of the noise.

Cause of seat noise include:

Headrest rods and holder
A squeak between the seat pad cushion and frame
The rear seatback lock and bracket

These noises can be isolated by moving or pressing on the suspected components while duplicating the conditions under which the noise occurs. Most of these incidents can be repaired by repositioning the component or applying urethane tape to the contact area.

UNDERHOOD

Some interior noise may be caused by components under the hood or on the engine wall. The noise is then transmitted into the passenger compartment.

Causes of transmitted underhood noise include:

Any component installed to the engine wall
Components that pass through the engine wall
Engine wall mounts and connectors
Loose radiator installation pins
Hood bumpers out of adjustment
Hood striker out of adjustment

These noises can be difficult to isolate since they cannot be reached from the interior of the vehicle. The best method is to secure, move or insulate one component at a time and test drive the vehicle. Also, engine rpm or load can be changed to isolate the noise. Repairs can usually be made by moving, adjusting, securing, or insulating the component causing the noise.

Diagnostic Worksheet

Diagnostic Worksheet

DTC/circuit diagnosis

U1000 CAN COMM CIRCUIT Description Refer to LAN-8, "System Description". DTC Logic DTC DETECTION LOGIC NOTE: U1000 can be set if a module harness was disconnected and reconnected, perh ...

Removal and installation

HOOD Exploded View Hood hinge (RH) Hood Hood side seal Hood front seal Hood center seal Bumper rubber Hood insulator Hood rod clamp Hood su ...

Other materials:

Wheel alignment
Inspection DESCRIPTION Measure wheel alignment under unladen conditions. NOTE: “Unladen conditions” means that fuel, engine coolant, and lubricants are full. Spare tire, jack, hand tools and mats are in designated positions. PRELIMINARY CHECK Check the following: &nbs ...

Squeak and rattle trouble diagnoses
Work Flow CUSTOMER INTERVIEW Interview the customer if possible, to determine the conditions that exist when the noise occurs. Use the Diagnostic Worksheet during the interview to document the facts and conditions when the noise occurs and any customer's comments; refer to RF-47, &qu ...

Normal operating condition
Description FUEL CUT CONTROL (AT NO LOAD AND HIGH ENGINE SPEED) If the engine speed is above 1,800 rpm under no load (for example, the selector lever position is neutral and engine speed is over 1,800 rpm) fuel will be cut off after some time. The exact time when the fuel is cut off varies b ...