DIAGNOSIS AND REPAIR WORKFLOW
Trouble Diagnosis Flow Chart
Trouble Diagnosis Procedure
INTERVIEW WITH CUSTOMER
Interview with the customer is important to detect the root cause of CAN communication system errors and to understand vehicle condition and symptoms for proper trouble diagnosis.
Points in interview
NOTE:
INSPECTION OF VEHICLE CONDITION
Check whether the symptom is reproduced or not.
NOTE: Do not turn the ignition switch OFF or disconnect the battery cable while reproducing the error. The error may temporarily correct itself, making it difficult to determine the root cause.
CHECK OF CAN SYSTEM TYPE (HOW TO USE CAN SYSTEM TYPE SPECIFICATION CHART)
Determine CAN system type based on vehicle equipment.
NOTE:
CAN System Type Specification Chart (Style A)
NOTE: CAN system type is easily checked with the vehicle equipment identification information shown in the chart.
CAN System Type Specification Chart (Style B)
NOTE: CAN system type is easily checked with the vehicle equipment identification information shown in the chart.
CREATE INTERVIEW SHEET
Fill out the symptom described by the customer, vehicle condition, and CAN system type on the interview sheet.
Interview Sheet (Example)
DETECT THE ROOT CAUSE
CAN diagnosis function of CONSULT detects the root cause.
DTC/circuit diagnosis
DOOR MIRROR REMOTE CONTROL SWITCH (MIRROR SWITCH/
CHANGEOVER SWITCH)
Component Inspection
1.CHECK MIRROR SWITCH & CHANGEOVER SWITCH
Turn ignition switch OFF.
Disconnect door mirror remote control switch connector.
Check door mirror remote control switch.
Is th ...
Precaution
Precaution for Supplemental Restraint System (SRS) "AIR BAG" and "SEAT
BELT
PRE-TENSIONER"
The Supplemental Restraint System such as “AIR BAG” and “SEAT BELT
PRE-TENSIONER”, used along
with a front seat belt, helps to reduce the risk or severity of injury to the
...
USB (Universal Serial Bus) Connection Port (models with Navigation System)
(if so equipped)
USB (Universal Serial Bus) Connection Port (models with Navigation System)
Connecting a device to the USB
Connection Port
WARNINGDo not connect, disconnect, or operate the
USB device while driving. Doing so can be
a distraction. If distracted you could lose
control of your ...