DIAGNOSIS AND REPAIR WORKFLOW
Trouble Diagnosis Flow Chart
Trouble Diagnosis Procedure
INTERVIEW WITH CUSTOMER
Interview with the customer is important to detect the root cause of CAN communication system errors and to understand vehicle condition and symptoms for proper trouble diagnosis.
Points in interview
NOTE:
INSPECTION OF VEHICLE CONDITION
Check whether the symptom is reproduced or not.
NOTE: Do not turn the ignition switch OFF or disconnect the battery cable while reproducing the error. The error may temporarily correct itself, making it difficult to determine the root cause.
CHECK OF CAN SYSTEM TYPE (HOW TO USE CAN SYSTEM TYPE SPECIFICATION CHART)
Determine CAN system type based on vehicle equipment.
NOTE:
CAN System Type Specification Chart (Style A)
NOTE: CAN system type is easily checked with the vehicle equipment identification information shown in the chart.
CAN System Type Specification Chart (Style B)
NOTE: CAN system type is easily checked with the vehicle equipment identification information shown in the chart.
CREATE INTERVIEW SHEET
Fill out the symptom described by the customer, vehicle condition, and CAN system type on the interview sheet.
Interview Sheet (Example)
DETECT THE ROOT CAUSE
CAN diagnosis function of CONSULT detects the root cause.
Power window control system symptoms
Symptom Table
Symptom
Reference page
None of the power windows can be operated using any switch.
Refer to PWC-55, "Diagnosis Procedure".
Driver side power window alone does not operate.
Refer to PWC-56, "Diagnosis Procedure".
Fr ...
Moonroof switch
Description
Transmits switch operation signal to moonroof motor and sunshade motor
assembly.
Diagnosis Procedure
Regarding Wiring Diagram information, refer to RF-17, "Wiring Diagram".
1.CHECK MOONROOF SWITCH INPUT SIGNAL
Turn ignition switch ON.
Check voltage betwe ...
Console box
Console box
Upper half
Pull up on the driver’s side latch to open the
upper half of the console box.
The upper half of the console box may be used for
storage of cellular phones. An access hole is
provided at the front of the upper half of the
console box for a phone or iPod® cord rout ...